Total Reports
0
12% from last week
Pending Reports
0
8% from yesterday
In Progress
0
15% from yesterday
Resolved
0
20% from last week
Reports by Category
Resolution Time (Days)
All Reports
| ID | Category | Location | Description | Reported On | Status | Actions |
|---|
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Pending Reports
| ID | Category | Location | Description | Days Pending | Reported On | Actions |
|---|
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In Progress Reports
| ID | Category | Location | Assigned To | Status | Last Updated | Actions |
|---|
Resolved Reports
| ID | Category | Location | Resolution Time | Resolved On | Actions |
|---|
Issue Heat Map
Report Density by Area
Monthly Report Trends
Department Performance
Resolution Rate
Performance Metrics
| Metric | Current Month | Previous Month | Change | Target | Status |
|---|---|---|---|---|---|
| Average Resolution Time | 3.2 days | 4.5 days | -1.3 days | 5 days | On Track |
| Citizen Satisfaction | 78% | 72% | +6% | 75% | Exceeded |
| Report Response Rate | 92% | 88% | +4% | 90% | Exceeded |
| Repeat Issues | 12% | 15% | -3% | 10% | Needs Work |
Department Management
Department Workload
| Department | Pending | In Progress | Resolved | Total | Avg. Resolution | Efficiency |
|---|